Refund policy

Reborn Return & Exchange Policy

At Reborn, customer satisfaction is important, and we strive to ensure you love every purchase. Please review the following policies carefully before making a purchase.

Returns

Returns are only accepted within 25 days of the original purchase date.
Items must be in their original condition, unworn, unwashed, and with all tags attached.
To initiate a return, contact support@reborn.com with your order number and reason for the return.
Refunds will be processed to the original payment method once the return is received and inspected.
Shipping fees are non-refundable, and customers are responsible for the return shipping cost.

Exchanges

Exchanges are only available within 25 days of the original purchase date.
Exchanges are subject to product availability. If the requested item is not available, an exchange cannot be processed.
To request an exchange, contact support@reborn.com with your order number and the item you would like to exchange.
Items must be in original condition to be eligible for an exchange.
Customers are responsible for return shipping costs when exchanging items.

Final Sale Items

Certain items may be marked as final sale and are not eligible for returns or exchanges. Please check the product description carefully before purchasing.